Terms and Conditions
Welcome to VKfix!
These terms and conditions outline the rules and regulations for the use of VKfix's Website, located at https://vkfix.pro.
By using the services of VKfix LLC, you agree to these Terms and Conditions.
Welcome to VKfix LLC ("VKfix", "we", "our", or "us"). By accessing our website, requesting services, contacting us by phone, SMS, email, Google Business Profile, Yelp, Angi, Thumbtack, or any other communication channel, you agree to these Terms and Conditions.
Services
VKfix LLC provides appliance repair services, diagnostics, maintenance, troubleshooting, installation, and related customer support services.
Service availability may vary by location, technician availability, parts availability, weather conditions, and other operational factors.
Estimates and Pricing
Any estimates provided before an in-person inspection are preliminary estimates only.
Final repair recommendations and pricing are determined after a technician evaluates the appliance.
Diagnostic fees, labor charges, parts costs, taxes, and additional service fees may apply.
Appointment Scheduling
Customers may schedule appointments through:
• Google Business Profile
• Yelp
• Angi
• Thumbtack
• Telephone calls
• SMS communications
• Email communications
Appointment times are estimated and may be affected by traffic, weather, emergency service calls, technician availability, or other unforeseen circumstances.
Customer Responsibilities
Customers agree to:
• Provide accurate contact information
• Provide accurate appliance information when available
• Ensure reasonable access to the appliance
• Ensure a safe working environment for technicians
• Notify VKfix LLC of any appointment changes as soon as possible
Payments
Payment is due according to the terms provided at the time of service.
Accepted payment methods may include cash, credit cards, debit cards, Zelle, Venmo, and other approved payment methods.
Failure to pay may result in additional collection efforts permitted by law.
Warranty Disclaimer
Any warranty provided by VKfix LLC applies only to the specific repair performed and only for the stated warranty period.
Warranty coverage does not apply to:
• Misuse
• Abuse
• Power surges
• Water damage
• Improper installation by others
• Unrelated failures
• Pre-existing conditions not addressed during the repair
Additional diagnostic fees may apply if a subsequent issue is determined to be unrelated to the original repair.
Limitation of Liability
To the maximum extent permitted by law, VKfix LLC shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our services.
Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.
SMS Terms of Service
Consent to Receive SMS Messages
Customers may voluntarily provide consent to receive SMS communications by initiating contact with VKfix LLC and requesting appliance repair services through:
• Google Business Profile
• Yelp
• Angi
• Thumbtack
• The VKfix LLC website
• Direct phone calls
• Direct SMS communications
Before SMS communication begins, customers are informed that VKfix LLC may send text messages related to their service request.
By providing a phone number and requesting service, customers voluntarily consent to receive service-related SMS communications.
SMS consent is voluntary and is not a condition of purchasing any goods or services.
Customers are informed that they may revoke consent at any time by replying STOP.
Types of Messages
SMS messages may include:
• Appointment scheduling
• Appointment confirmations
• Technician arrival notifications
• Service updates
• Repair status updates
• Parts availability updates
• Estimate follow-ups requested by the customer
• Customer support communications
• Responses to customer inquiries
No Unsolicited Marketing
VKfix LLC does not send unsolicited SMS messages.
VKfix LLC does not use SMS for cold outreach.
VKfix LLC does not send marketing or promotional SMS messages unless specifically requested by the customer.
Message Frequency
Message frequency varies depending on the customer's service request and repair status.
Message and Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out
Customers may opt out of receiving SMS communications at any time by replying:
STOP
After opting out, no further SMS messages will be sent except messages necessary to process the opt-out request.
HELP
Customers may reply:
HELP
for assistance or contact VKfix LLC directly.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Message delivery depends on network availability and carrier performance.
Privacy
Use of our services is also governed by our Privacy Policy.
Privacy Policy:
https://vkfix.pro/privacy-policy
Intellectual Property
All content on the VKfix LLC website, including text, logos, graphics, branding, and other materials, remains the property of VKfix LLC unless otherwise stated.
Modifications
VKfix LLC reserves the right to modify these Terms and Conditions at any time.
Updates become effective upon posting to the website.
Governing Law
These Terms and Conditions shall be governed by the laws of the State of North Carolina without regard to conflict of law principles.
Contact Information
VKfix LLC
Website: https://vkfix.pro
Phone: (980) 400-2022
