Privacy Policy for VKfix LLC

Last Updated: July 2, 2026

This Privacy Policy describes how VKfix LLC ("we", "us", or "our") collects, uses, and discloses your information when you use our website [https://vkfix.pro] (the "Site") and our communication services, including text messaging (SMS).

1. Information We Collect

We collect information that you voluntarily provide to us, including:

• Personal Identification: Name, email address, phone number.

• Service Details: Appliance model, service address, and issue description.

• Usage Data: IP address, browser type, pages visited, and time spent on our site (via Google Analytics).

2. How We Use Your Information

We use the collected information to:

• Process your service requests, bookings, and appointments.

• Communicate with you regarding your appliance service, updates, or inquiries via calls, emails, and SMS.

• Improve our website performance and user experience.

• Measure the effectiveness of our advertising campaigns (Google Ads).

3. SMS and Mobile Communication

By providing your phone number and opting in through our website forms, you consent to receive text messages (SMS) from VKfix LLC regarding your service requests, scheduling updates, and reminders.

• Opt-Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed.

• Support: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance.

• Rates: As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies based on your interaction with our services.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience. You may choose to disable cookies through your browser settings, though this may limit your ability to use some features of our site.

5. Third-Party Services

We use third-party tools such as Google Analytics and Google Ads to understand website traffic. These services may collect information sent by your browser. Please review their privacy policies for more information on how they handle your data.

6. Sharing Your Information (SMS Privacy Discloser)

We do not sell, trade, or rent your personal information to third parties. We only share data with verified service providers necessary to fulfill your request or as required by law.

Mobile Information Sharing Exception:
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances.

7. Data Security

We implement industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

8. Your Rights

Depending on your location, you may have the right to request access, correction, or deletion of the personal data we hold about you.

9. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.

10. Changes to This Privacy Policy

We may update this policy periodically. The "Last updated" date at the top of this page will be revised accordingly.

11. Contact Information

If you have any questions regarding this privacy policy or your data, please contact us:

VKfix LLC
Email: valkot958@gmail.com
Phone: +1 (980) 400 2022